By the time JD power gets ahold of the owners, they may not all be able to separate the “factory experience” from the “modified experience” especially if they ordered it that way off the showroom floor. Floormats, arm rests, upgraded lighting, sound systems, superchargers, intake, exhaust… most of them not even made by Toyota/Scion/TRD. The 2nd party (TRD) and 3rd party parts are often the problems that I have experienced, while the core of the vehicle has been as good as the Toyotas I owned. As far as core factory options go, you can choose your color or transmission, thats it, almost a perfect MonoSpec. Even the dealerships peddle 2nd party (and sometimes 3rd party) add ons as “standard options” to buyers. I would like to see how many people leave their monospec Scions exactly as they are from the factory, and see their JD Power results. Having owned a tC (bulletproof reliable) and a FR-S (Good but not as good as the tC, chirping fuel pump being my only issue.) I would say the MAIN issue with Scions judged by JDPower is they are almost ALL modified by their users or dealers to varying degrees. Power Vice President of Global Automotive David Sargent says “almost all automakers are struggling” to introduce these pieces “without introducing additional quality problems.” In turn, some consumers are noting the technologies involved are “hard to understand, difficult to use, or not always work as designed.” Part of the results may be due to automakers pushing the envelope on technology and new features to make consumers’ lives easier. Only Ram and Chrysler fared the best, matching or just exceeding the average of 116/100. Jeep came second-to-last with 146/100, while Dodge was just below the industry average at 124/100. ![]() On the other end of the scale, Fiat Chrysler Automobiles ranked poorly in the study, with Fiat holding dead last at 206 problems per 100 vehicles reported in the survey period. Porsche also dominated the IQS, having the best score of all brands surveyed. Meanwhile, Hyundai and Porsche were ranked best overall mass-market and premium brand, respectively, where the former reported 94 issues per 100 vehicles reported in the first 90 days, 74/100 for the latter. Initial Quality Study for 2014, where General Motors, Hyundai and Porsche earned top marks despite consumers still struggling with the gizmology taking over their vehicles.Īutoblog reports GM’s Buick, Chevrolet and GMC captured more awards than anyone else in the 2014 IQS, with six vehicles winning in their segments.
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